NHTSA Complaint #10358090 — 2005 VOLKSWAGEN JETTA ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Complaint Details

ODI Number	10358090
Vehicle	2005 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	June 28, 2010
Date Filed	September 28, 2010
Mileage	67,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE WIRING THAT EXTENDED FROM THE ALTERNATOR TO THE POWER DISTRIBUTION CENTER BURNED, CAUSING THE BATTERY'S INABILITY TO HOLD A CHARGE AND THE ENGINE'S INABILITY TO START SUCCESSFULLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE WIRES WERE REPLACED. ALSO, THE GAUGES ON THE INSTRUMENT CLUSTER FAILED; WHILE DRIVING, THE CONTACT NOTICED THAT THE GAUGES WERE MOVING AROUND AND NOT STAY STEADY. THE MECHANIC ALSO REPLACED THE INSTRUMENT CLUSTER AND REPROGRAMMED THE COMPUTER. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

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