NHTSA Complaint #10358068 — 2004 FORD EXPLORER VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10358068
Vehicle	2004 FORD EXPLORER
Component	VEHICLE SPEED CONTROL
Date of Incident	May 9, 2010
Date Filed	September 28, 2010
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE CHECK ENGINE LIGHT FLASHED ON THE INSTRUMENT PANEL AND THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT DISCONNECTED THE BATTERY TO RESET THE COMPUTER SO THE VEHICLE WOULD START. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE TRANSMISSION DID NOT NEED TO BE REPLACED BUT THE THROTTLE BODY DID. THE VEHICLE WAS REPAIRED AT THAT TIME; THE CONTACT HAD NOT EXPERIENCED ANY FURTHER PROBLEMS SINCE THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

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