NHTSA Complaint #10358063 — 2003 VOLKSWAGEN PASSAT

FUEL SYSTEM, GASOLINE:DELIVERY issue reported to NHTSA

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Complaint Details

ODI Number	10358063
Vehicle	2003 VOLKSWAGEN PASSAT
Component	FUEL SYSTEM, GASOLINE:DELIVERY
Date of Incident	September 18, 2010
Date Filed	September 28, 2010
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE FUELING THE VEHICLE, THE CONTACT NOTICED A STRONG FUEL ODOR AND NOTICED FUEL ON THE GROUND. SHE LOOSENED THE FUEL CAP TO STOP IT FROM LEAKING BUT IT CONTINUED TO LEAK. THE CONTACT HAD PREVIOUSLY BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR FOR RECALL 08V156000 (FUEL SYSTEM, GASOLINE: DELIVERY) SEPTEMBER 2008. THE DEALER REPLACED THE FUEL LINE AND HEAT SHIELD. THE DEALER REFUSED TO REPAIR THE VEHICLE AGAIN ACCORDING TO THE RECALL. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A REPORT AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 84,000.

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