NHTSA Complaint #10357995 — 2010 HONDA CR-V

TL*THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT STATED HE NOTICED A NOISE IN THE ENGINE. HE TOOK THE VEHICLE TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE MINOR REPAIRS WERE MADE. HOWEVER, THE NOISE WAS STILL PRESENT. THE DEALER THEN STATED THAT THEY CHANGED THE POWER STEERING PUMP AND HOSE. THE CONTACT STILL HEARD THE NOISE. THE CONTACT CALLED THE SERVICE MANAGER AND WAS ADVISED TO TAKE THE VEHICLE BACK IN. THE SERVICE MANAGER THEN CALLED HIM BACK STATING THAT HE SPOKE WITH THE MANUFACTURER AND COULD NOT DO ANYTHING ELSE TO THE VEHICLE. THE DEALER REPAIRED IT ONCE MORE BUT THE PROBLEM CONTINUED. THE PROBLEM HAD NOT BEEN REMEDIED. THE CURRENT MILEAGE WAS APPROXIMATELY 8,000. THE FAILURE MILEAGE WAS APPROXIMATELY 200.