NHTSA Complaint #10357986 — 2006 SUZUKI GRAND VITARA

TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE BULBS IN THE HEADLIGHTS CONTINUOUSLY FELL; SHE HAD TO PUT THE BULB BACK IN MANUALLY. THE CONTACT INFORMED THE DEALER WHO STATED THAT THEY WOULD CHECK THE VEHICLE AND INFORMED HER THAT THE HEADLIGHT SOCKETS HAD MELTED. THE CONTACT REPLACED THE SOCKETS WHICH MELTED AGAIN. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE MECHANIC STATED THAT THE SOCKETS WOULD CONTINUE TO MELT EVEN IF SHE REPLACED THEM AGAIN. THE MECHANIC ADVISED HER TO CONTACT THE MANUFACTURER. WHEN SHE CALLED THE MANUFACTURER, SHE WAS OFFERED NO ASSISTANCE AS THE VEHICLE WAS OUTSIDE THE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. UPDATED 12/21/10*BF UPDATED 12/29/10