NHTSA Complaint #10357861 — 2007 HONDA CR-V

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10357861
Vehicle	2007 HONDA CR-V
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 27, 2010
Date Filed	September 27, 2010
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THIS IS A 2007 HONDA CRV_EX-L. THERE WAS NO ACCIDENT INVOLVED. THIS COMPLAINT IS IN REGARDS TO THE DIFFERENTIAL PROBLEM WITH THE CRV. THIS VEHICLE HAS ONLY 28,000 MILES ON IT BUT IS 3 1/2 YEARS OLD. STARTED HAVE A NOISE PROBLEM WHEN TURNING AT SLOW SPEEDS. BROUGHT INTO DEALER AND THEY TOLD US THE DIFFERENTIAL LUBRICANT NEEDED TO BE REPLACED AT A COST OF $125. DEALER WOULD NOT STAND BEHIND THE PROBLEM EVEN THOUGH CAR HAD EXTENDED WARRANTY, BECAUSE IT WAS PAST 36 MONTH. SERVICE REP SAID THERE WAS A SERVICE ADVISORY POSTED INTERNALLY FOR THIS PROBLEM THAT SAID THE LUBRICANT NEEDED TO BE CHANGED EVERY 15,000 TO 20,000 MILES, EVEN THOUGHT THE MANUAL SAY 60,000. NO NOTIFICATION WAS SENT TO OWNERS OF THIS ADVISORY. HAD TO PAY TO HAVE IT FIXED, BUT DO NOT KNOW IF THERE WAS INTERNAL DAMAGE AND SERVICE REP DID NOT KNOW. *TR

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