NHTSA Complaint #10357771 — 2001 MERCEDES BENZ S430 INTERIOR LIGHTING

Complaint Details

ODI Number	10357771
Vehicle	2001 MERCEDES BENZ S430
Component	INTERIOR LIGHTING
Date of Incident	September 9, 2010
Date Filed	September 27, 2010
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ S430. THE VEHICLE WAS TAKEN TO THE DEALER OCTOBER 9, 2006 FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT THE DEALER ADVISED THE CONTACT THAT HIS VEHICLE WAS NOT IN NEED OF THE RECALL REPAIR. ON SEPTEMBER 9, 2010 THE CONTACT WAS DRIVING 65 MPH WHEN THE INSTRUMENTAL PANEL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE INSTRUMENTAL CLUSTER WARRANTY WAS EXPIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THEY WOULD NOT ASSIST WITH THE REPAIR BECAUSE THE WARRANTY WAS EXPIRED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.

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