NHTSA Complaint #10357452 — 1999 CHEVROLET MALIBU

ON 6 AUGUST 2010, I PURCHASED 3 TIRES FROM RAY'S TIRE & SERVICE IN ST. AUGUSTINE, FL 32084, HAVING A GOODYEAR LOGO TOUTED ON THEIR INVOICE AND A HUGE GOODYEAR SIGN ON THEIR BUILDINGS, THEREFORE, ONE WOULD ASSUME THAT TIRES BEING BOUGHT AND INSTALLED ARE GOODYEAR... WELL THAT'S NO SO... WHILE DRIVING TO CLEVELAND, OHIO SUBURB LAST MONDAY (20 SEPT 10), MY LEFT FRONT TIRE SEPARATED ON I-75 RUNNING AT APPROX 74 MPH HEADING NORTH IN LONDON, KY. HAD IT BEEN A WOMAN DRIVER WITH LESSER DRIVING SKILLS, LORD ONLY KNOWS THE HORRORS. UPON RETURNING TO TOWN AND VISITING RAY'S TIRE FOR A REBATE, I WAS TOLD IT WAS NOT RESPONSIBLE AND THAT TIRE INSTALLED WAS A KUMO TIRE... NOT A GOODYEAR... THUS, I ASK THOSE OF YOUR OVERSEEING HIGHWAY SAFETY, IS THIS ACCEPTABLE AS A "TRUTH-IN-ADVERTISING" ISSUE? THUS I ASK OF YOU OVERSEEING HIGHWAY SAFETY, IS THIS ACCEPTABLE TO GOODYEAR CORPORATE BOARD OF DIRECTOR STEWARDSHIP? THUS I ASK, IS THIS ACCEPTABLE FROM A HIGHWAY SAFETY STANDPOINT AND TRUSTWORTHY, THE AVERAGE CONSUMER CAN FEEL COMFORTABLE WITH? THIS 84 YEAR OLD WW II OVERSEAS VETERAN CONSUMER DOES NOT BELIEVE SO AND FEELS STRONGLY YOU SHOULDN'T EITHER. *TR