NHTSA Complaint #10357345 — 2002 LEXUS RX300

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10357345
Vehicle	2002 LEXUS RX300
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 14, 2010
Date Filed	September 24, 2010
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

TL* THE CONTACT OWNS A 2002 LEXUS RX300. THE CONTACT STATED THAT THE ENGINE FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER YET THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE ENGINE WAS REPLACED WITH A USED ENGINE WITH GREATER MILEAGE THAN THE ORIGINAL FAILED ENGINE. THE CONTACT STATED THAT THE REPLACEMENT ENGINE ALSO EXPERIENCED A FAILURE WITH AN UNKNOWN ELECTRONIC COMPONENT. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE THE WAS 70,000. UPDATED 12/23/10*LJ THE CONSUMER STATED THE ENGINE OIL DEPLETED AT AN EXCESSIVE RATE, DESPITE REGULAR OIL CHANGES. UPDATED 01/03/11

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