NHTSA Complaint #10357280 — 2001 MERCEDES BENZ SLK

THE AUTOMATICALLY DIMMING INTERIOR REAR VIEW MIRROR HAS LEAKED PART OF LIQUID CRYSTAL FLUID, SEVERELY DISTORTING THE REFLECTED IMAGE. IN ADDITION, SINCE THE MIRROR DOES NOT HAVE ANT MANUAL ADJUSTMENT FOR DAY/NIGHT SELECTION, ANY BRIGHT LIGHTS FROM BEHIND TEND TO BLIND OR AT LEAST INTERFERE WITH THE PROPER VISION. THIS DEFECT SHOULD BE CONSIDERED A SAFETY ISSUE.THE MANUFACTURER'S QUOTE TO CORRECT THIS DEFECT IS IN EXCESS OF $300 FOR PARTS AND LABOR. THE SAME DEFECT HAS BEEN REPORTED WIDELY IN VARIOUS USER GROUPS AND FORUMS. IN THE PAST THE MIRROR'S MANUFACTURER, MAGNA DONNELLY CORPORATION OF HOLLAND, MI DID PROVIDE FREE REPLACEMENTS UNDER AN EXTENDED WARRANTY, BUT SINCE EARLY 2008 HAS DISCONTINUED TO HONOR THIS PRACTICE WITHOUT EXPLANATION. AS THIS IS A QUALITY ISSUE WITH POTENTIALLY SERIOUS SAFETY CONSEQUENCES, I REQUEST THE MANUFACTURER OF THE VEHICLE, MERCEDES BENZ, TO RECALL THE AFFECTED VEHICLES AND REPLACE THE DEFECTIVE MIRRORS. ACCORDING TO MANY OWNERS, THE AUTO DIMMING EXTERIOR MIRRORS ALSO FREQUENTLY SUFFER THE SAME FAILURES. *TR