NHTSA Complaint #10357212 — 2004 HONDA PILOT

AROUND 35-45 MPH, LOUD NOISE IS PRODUCED INSIDE MY 2004 HONDA PILOT TRANSMISSION. THE VEHICLE HAS 117,000 MILES. IT SOUNDS AS IF GEARS ARE NOT ENGAGING, AND ARE RATHER CHIPPING OFF. I TOOK THE CAR TO HONDA BEFORE MY WARRANTY EXPIRED AND THEY STATED THEY COULD NOT REPRODUCE THE NOISE. I CONTINUED TO DRIVE THE VEHICLE, AND THE NOISE WOULD INTERMITTENTLY HAPPEN. NOW THE NOISE HAPPENS ALL THE TIME AROUND 35-45 MPH AS I LET OFF OF THE ACCELERATOR A BIT. I TOOK IT TO MY LOCAL MECHANIC(WHO I TRUST) AND TOLD HIM TO CHECK IT OUT. HE STATED THAT A RECALL WAS OUT FOR THE 2004 HONDA PILOT AUTOMATIC TRANSMISSIONS. I TOOK THE CAR THE NEXT DAY TO THE HONDA DEALERSHIP, AND THEY STATED THAT MY VEHICLE HAD ALREADY RECEIVED THE RECALL, AND THEREFORE THE AUTOMATIC TRANSMISSION WAS REPLACED WITH A NEW ONE (TRANSMISSION NUMBER 2 I WILL CALL IT). I ASKED HONDA TO INVESTIGATE THE CAUSE OF THE TRANSMISSION NOISE TO SEE IF IT WAS SOMETHING ELSE. HONDA TESTED THE CAR, AND IT NOW AGAIN NEEDS ANOTHER AUTOMATIC TRANSMISSION. IF I REPLACE THE TRANSMISSION AS THEY RECOMMEND, THIS WILL BE THE 3RD TRANSMISSION IN THE CAR AND I DO NOT EVEN HAVE BUT 117,000 MILES ON THE VEHICLE! THE HONDA REPRESENTATIVE STATED THAT THE NOISE WILL CONTINUE AND EVENTUALLY LOCK UP...WHICH COULD CAUSE A SERIOUS ACCIDENT IF ON THE HIGHWAY WHEN IT OCCURS. THIS IS A SERIOUS SAFETY CONCERN, AND I AM NOT PLEASED WITH HONDA'S CUSTOMER SERVICE IN THIS INSTANCE. UPON RESEARCHING, I HAVE SEEN NUMEROUS POSTS ON THE INTERNET, AND OFFICIAL COMPLAINTS STATING THEY TOO ARE HAVING THE SAME ISSUES EVEN AFTER THE RECALL. HONDA SHOULD HAVE A 2ND RECALL AS THE SAFETY OF THEIR CUSTOMERS IS IN JEOPARDY. THIS IS RIDICULOUS, AND HONDA SHOULD STEP UP TO PAY FOR THE REPAIR AS THEY CLEARLY HAVE A PROBLEM WITH THEIR TRANSMISSIONS EVEN AFTER THE RECALL. *TR