NHTSA Complaint #10356806 — 2008 HONDA CIVIC

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number 10356806
Vehicle 2008 HONDA CIVIC
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State 00

Consumer Description

LEADING UP TO THE FAILURE, IT WAS NECESSARY ZIGGLE THE STEERING WHEEL IN ORDER TO TURN THE KEY AND START THE CAR. ON JULY 4, 2010 THE IGNITION TOTALLY SEIZED - STRANDING THE DRIVER. IT WAS NECESSARY TO TOW THE CAR TO A DEALERSHIP. HONDA ADVISED THE CAR WAS JUST OUT OF WARRANTY. THE FOLLOWING PARTS WERE REPLACED AT A COST OF $1026.00: IGNITION SWITCH, DUMMY SIDEWINDER AND THE LOCK ASSEMBLY / STEERING. IN A LETTER TO HONDA WE STATED THAT THE PART HADN'T BEEN REASONABLY DURABLE AND THAT THE WARRANTY DIDN'T APPLY. THE CAR IGNITION FAILED LONG BEFORE IT SHOULD HAVE. HONDA AGREED TO PAY $653.00 TOWARDS REPAIRS IN RESPONSE TO OUR LETTER. *TR

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