NHTSA Complaint #10356642 — 2000 DODGE CARAVAN STRUCTURE:BODY

Complaint Details

ODI Number	10356642
Vehicle	2000 DODGE CARAVAN
Component	STRUCTURE:BODY
Date of Incident	September 20, 2010
Date Filed	September 20, 2010
Mileage	80,582 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

2000 DODGE CARAVAN. DRIVER SIDE STRUT CAP RUSTED THROUGH. THIS IS NOT A NORMAL RUST PATTERN. STILL HAVE A 95 CARAVAN AND STRUT CAPS ARE PERFECT. THE RUST IS SUCH THAT A GOOD BUMP COULD POKE THE STRUT THROUGH THE CAP AND THROUGH THE WINDSHIELD ALSO CAUSING LOSS OF STEERING CONTROL. THIS IS A DANGEROUS SAFETY ISSUE THAT HAS NOT BEEN RECALLED. AGAIN, THIS IS NOT A NORMAL RUST PATTERN AND DODGE IS AWARE OF THE PROBLEM HAVING CREATED REPLACEMENT CAPS WHICH ARE NOT INSTALLED UNDER WARRANTY. DODGE HOWEVER REFUSES RESPONSIBILITY FOR A MANUFACTURER DEFECT AND STEERS CUSTOMERS TO BODY SHOPS. *TR

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