NHTSA Complaint #10356539 — 2004 VOLVO S80

STEERING:LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10356539
Vehicle	2004 VOLVO S80
Component	STEERING:LINKAGES
Date of Incident	September 17, 2010
Date Filed	September 20, 2010
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT WHEN DRIVING OVER A ROAD BUMP, THE STEERING WHEEL BEGIN TO PULL TO THE RIGHT ABNORMALLY. WITHIN MINUTES, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING WOULD NEED REPLACING. THE MANUFACTURER ADVISED THERE WAS A PREVIOUS OPEN STEERING RECALL ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 04V029000- STEERING: LINKAGES) BUT THE VEHICLE WAS NEVER TAKEN IN FOR REPAIRS. THE CONTACT STATED THAT SHE HAD PURCHASED THE VEHICLE USED AND WAS UNAWARE OF ANY OPEN RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,000.

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