NHTSA Complaint #10356250 — 1997 BUICK LESABRE

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10356250
Vehicle	1997 BUICK LESABRE
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	September 15, 2010
Date Filed	September 18, 2010
Mileage	87,742 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

SEPTEMBER 15TH DRIVING MY 1997 BUICK LESABRE HEARD AND FELT A LOUD BANGING NOISE. LOST ALL STEERING. CAR TAKEN TO GARAGE WHERE IT WAS DISCOVERED THAT ALL FOUR REAR SUBFRAME CRADLE MOUNT RETAINERS HAD FAILED. ENTIRE ENGINE AND CRADLE FELL DISENGAGING THE STEERING COMPLETELY. I HAVE SINCE LEARNED THAT THERE ARE THOUSANDS OF LESABRE OWNERS WHO HAVE HAD THIS SAME THING OCCUR. GM DID A RECALL ON THE REGALS FOR THE SAME PROBLEM. WAS THERE EVER A RECALL ON THE LESABRES AND IF NOT...WHY NOT. THIS IS AN OBVIOUSLY VERY SERIOUS DESIGN FAILURE WHICH IS POTENTIALLY FATAL. FORTUNATELY NO ONE WAS INJURED IN MY CASE OR THE LAWYERS WOULD BE HARD AT WORK. MY BUICK IS WELL CARED FOR...SERVICED AND INSPECTED REGULARLY AND THIS STILL OCCURRED. HAS ONLY 87,700 MILES ON IT. IT COST ME OVER $1000 TO REPAIR THE PROBLEM AND MAKE THE CAR SAFE TO DRIVE AGAIN. IS THERE ANY WAY I CAN GET GM TO STEP UP AND ASSUME RESPONSIBILITY FOR THIS? CAN NHTSA HELP? *TR

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