NHTSA Complaint #10356193 — 1999 CHEVROLET VENTURE

TL* THE CONTACT OWNS A 1999 CHEVROLET VENTURE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN SHE SMELLED A BURNING ODOR. SHE THEN NOTICED WHITE SMOKE EMITTING FROM THE FRONT DRIVER SIDE DOOR. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE CONTACT AND PASSENGERS IMMEDIATELY EXITED THE VEHICLE. THE CONTACT WAITED FIFTEEN MINUTES TO ALLOW THE DOOR TO COOL DOWN BEFORE ACCESSING. THE INNER DOOR PANEL WAS DETACHED. THE PLASTIC PARTS INSIDE OF THE DOOR PANEL WERE MELTED AND OTHER INNER COMPONENTS WERE SEVERELY DAMAGED. THE VEHICLE RESUMED NORMAL OPERATION AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER REGARDING THE SAFETY HAZARD. THE FAILURE MILEAGE WAS UNKNOWN.