NHTSA Complaint #10356149 — 2008 TOYOTA TUNDRA

I HAVE A TOYOTA TUNDRA 2008, AFTER THE DEALER CHANGE THE A/C CABIN FILTER START A WET RAG SMELL INSIDE THE CAR( MOLD SMELL) , THIS PROBLEM STARTED A YEAR BEFORE, WHEN YOU USED THE A/C ON MAX OR RECIRCULATE THE SMELL IS LESS BUT WHEN YOU USE ON VENT ONLY OR AIR FROM OUTSIDE SMELLS A LOT, HAS BEEN PAST ALREADY A YEAR AND THE DEALER DONT WANT TO DO ANYTHING ABOUT IT EVEN THAT I HAVE A PLATINUM TOYOTA CARE SERVICE PLAN. NOW ALL MY FAMILY ARE EXPERIEMENTING ALL KIND OF ALLERGIES INCLUDE HAY FEVER_TYPE SYMPTOMS, SUCH AS SNEEZING, RUNNY NOSE, RED EYES AND SKIN RASH. THE DEALER HAD CHANGE THE A/C CABIN FILTER TWICE BUT THE PROBLEM STILL THERE. WE THINK THAT THERES MOLD ON THE A/C SYSTEM. THEY SAID THAT PROBABLY IS NOT CONDENSATING THE WATER SO WELL OR IS LETTING THE OUTSIDE WATER COMES IN TO THE A/C SYSTEM WHICH PROBABLY IS A A/C DESIGN PROBLEM. *TR