NHTSA Complaint #10356119 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10356119
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	September 17, 2010
Date Filed	September 17, 2010
Mileage	60,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

THE CABLE RELATED TO THE AUTOMATIC SLIDING PASSENGER DOOR ON MY 2005 TOYOTA SIENNA SNAPPED. I TOOK IT TO THE DEALER AND HE SAID IT RUSTED THROUGH. THE WIRE FOR THE SLIDING DOOR MECHANISM IS ON THE OUTSIDE OF THE VEHICLE. I HAS THIN LAYER OF BLACK PROTECTIVE COATING. IT WILL COST $1800 TO REPAIR AS THE CABLE AND MOTOR ARE ONE UNIT. IT IS BEYOND COMPREHENSION WHY AN OEM WOULD DESIGN AN AUTOMOBILE WITH THE CABLE SYSTEM EXPOSED TO THE ELEMENTS. THE EXTREME WEATHER IN MINNESOTA WE EXPERIENCE IS QUITE TAXING TO AN AUTOMOBILE, REGARDLESS OF ELECTRICAL DESIGN. BUT TO HAVE THE ELECTRICAL COMPONENTS EXPOSED TO SALT AND OTHER CORROSIVE MATERIALS IS JUST REALLY BAD PRODUCT DESIGN AND SHOULD BE CORRECTED. *TR

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