NHTSA Complaint #10355906 — 2007 SATURN ION

TL*THE CONTACT OWNS A 2007 SATURN ION3. WHILE DRIVING APPROXIMATELY 50 MPH THE POWER STEERING FAILED. HE STATED THAT THE POWER STEERING LIGHT ILLUMINATED ON THE DASHBOARD. WHEN THE STEERING FAILED IT BECAME VERY DIFFICULT TO TURN. HE HAD TO DRIVE ONTO THE EMERGENCY LANE WITH GREAT EFFORT. THE NEXT DAY HE DROVE THE VEHICLE TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE STEERING COLUMN MODULE. THE DEALER STATED THAT BECAUSE THE VEHICLE WAS SALVAGED HE HAD TO PAY $656.62 FOR THE REPAIRS. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THE IDENTICAL FAILURE AND WAS UPSET THAT THE MANUFACTURER DID NOT PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 38,257. THE APPROXIMATE CURRENT MILEAGE WAS 71,000. UPDATED 12/23/10*LJ UPDATED 04/06/11