NHTSA Complaint #10355819 — 2008 VOLKSWAGEN JETTA

SERVICE BRAKES, ELECTRIC issue reported to NHTSA

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Complaint Details

ODI Number 10355819
Vehicle 2008 VOLKSWAGEN JETTA
Component SERVICE BRAKES, ELECTRIC
Date of Incident
Date Filed
Mileage 18,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I HAVE A 2008 JETTA, WITH AN AUTOMATIC TRANSMISSION AND I HAVE BEEN THE SOLE OWNER. THE CAR HAS 18,000 MILES AND NEEDS NEW BACK BRAKES. VW SAYS IT IS NO LONGER UNDER WARRANTY AND WILL NOT PAY FOR BRAKES. THEY TOLD ME THAT THERE IS 'EQUAL WEAR' ON BOTH BACK BRAKES (THE FRONT ARE FINE); HOWEVER, WHEN I LOOKED AT THE BRAKES WITH THE VW MECHANIC, THERE WAS NOT EQUAL WEAR. I AM CONTESTING THE ISSUE AND BELIEVE THAT IT IS A MECHANICAL PROBLEM AND NOT A CASE OF NATURAL WEAR. *TR

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