NHTSA Complaint #10355811 — 2007 TOYOTA CAMRY

I TOOK MY 2007 TOYOTA CAMRY FOR IT'S 15,000 MILE CHECKUP AND THE MECHANIC SAID THAT THE IGNITION KEY FELL APART WHEN HE TURNED IT IN THE IGNITION. THE KEY USED WAS MY SPARE KEY WHICH I KEEP IN A DRAWER AT HOME. MY MILEAGE AT THE TIME WAS 15,203 MILES. I CONTACTED TOYOTA AND WAS TOLD TO TAKE IT TO A DEALER WHICH I DID AND THEY CONTACTED TOYOTA BY PHONE AND WAS TOLD THE KEY WAS NOT UNDER WARRANTY. I PAID $386.76 FOR A NEW KEY. THE KEY HAD TO BE DEFECTIVE IN ORDER TO FALL APART THE WAY THAT IT DID. I WROTE TOYOTA EXPLAINING ALL OF THIS AND REQUESTED THAT THEY REIMBURSE ME BUT WAS TOLD "NOT UNDER WARRANTY" THEREFORE THEY CANNOT REIMBURSE ME. I FEEL THAT THIS INCIDENT SHOULD BE DOCUMENTED FOR FUTURE REFERENCE. *TR