NHTSA Complaint #10355760 — 1999 DODGE RAM 1500 STRUCTURE

Complaint Details

ODI Number	10355760
Vehicle	1999 DODGE RAM 1500
Component	STRUCTURE
Date of Incident	September 20, 2008
Date Filed	September 15, 2010
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

CRACKING AND BROKEN DASH. THE DASH AROUND THE AIR VENTS AND PILLARS ARE BROKEN AWAY IN LARGE CHUNKS WITH CRACKS EXTENDING FROM AROUND 3" AROUND THE PERIMETER OF THE DASH. DASH IS LOOSE AS A RESULT OF THE CRACKING AND BROKEN PIECES THAT HAVE FALLEN OUT. THIS IS A "COMMON PROBLEM" TO DODGE RAMS. DODGE SHOULD TAKE RESPONSIBILITY AND REPLACE THE DASHBOARDS WITH DECENT ONES INSTEAD OF EXPECTING CUSTOMERS TO PAY $800 FOR THE SAME INFERIOR AND FAULTY PART. THESE DASHBOARDS SHOULD BE REPLACED DUE TO AN OBVIOUS MANUFACTURING FLAW/PROBLEM. *TR

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