NHTSA Complaint #10355589 — 2005 NISSAN FRONTIER

I WAS DRIVING MY 2005 NISSAN FRONTIER AND THE VEHICLE RAN OUT OF GAS WHILE TRAVELING ON THE ROADWAY EVEN THOUGH THE GAUGES INDICATED 1/4 OF A TANK OF GAS REMAINING. I WAS NEARLY REAR ENDED BY ANOTHER VEHICLE TRAVELING BEHIND ME. FORTUNATELY I WAS ON A ROADWAY WITH A TRAVEL SPEED OF 35MPH AND NOT ON A MAJOR HIGHWAY. I HAD TO PUSH MY VEHICLE TO THE ROADSIDE AND CALL FOR ASSISTANCE FROM A FAMILY MEMBER. I CONTACTED THE DEALER TO FIND THAT THE VEHICLE IS KNOW TO HAVE A FAILURE OF THE FUEL LEVEL SENDING UNIT. I WAS TOLD THEY HAVE RECALLED 2006-2010 MODELS OF THE NISSAN FRONTIER BUT THE 2005 MODEL USING THE SAME PART WAS NOT. I HAD TO PAY THE DEALER AN 89.95 DIAGNOSTIC FEE TO CONFIRM WHAT THEY ALREADY TOLD ME AND THEN PAY 470.00 ADDITIONAL IN PART AND LABOR FEES. NISSAN CONSUMER AFFAIRS WAS UNRESPONSIVE AND DENIES THEY HAVE A PROBLEM WITH THE 2005 MODEL EVEN THOUGH I PRESENTED THEM WITH A FACTORY SERVICE BULLETIN I OBTAINED THAT CLEARLY IDENTIFIES THE PROBLEM FOR THE 2005 MODEL YEAR AND TELLS THE DEALER WHAT TO DO, WHAT TO REPLACE AND ALLOWS THEM TO CLAIM FOR REIMBURSEMENT FOR THE PART FROM NISSAN. SERVICE BULLETIN NTB07-069B PART AFFECTED FUEL LEVEL SENDING UNIT # 25060-ZZ00A. *TR