NHTSA Complaint #10355581 — 2004 CHEVROLET MALIBU MAXX

STEERING:COLUMN issue reported to NHTSA

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Crash 1 Injury Vehicle Towed

Complaint Details

ODI Number	10355581
Vehicle	2004 CHEVROLET MALIBU MAXX
Component	STEERING:COLUMN
Date of Incident	July 15, 2010
Date Filed	September 14, 2010
Mileage	120,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT WAS DRIVING 25 MPH WHEN THE STEERING WHEEL FROZE AND WOULD NOT RESPOND. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AS IT ABNORMALLY PULLED TO THE LEFT ACROSS SEVERAL LANES AND CRASHED INTO A DITCH. THE CONTACT SUSTAINED BRUISING ON THE SHOULDER AND NECK FROM THE SEAT BELT. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO A LOCAL AUTO BODY REPAIR FACILITY WHERE THE STEERING COLUMN WAS RULED AS THE CAUSE OF THE CRASH. THE STEERING COLUMN WAS REPLACED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 122,000. UPDATED 12/09/10 *BF ACCORDING TO THE POLICE REPORT, THE CONSUMER STATED THE POWER STEERING FAILED. UPDATED 12/13/10*JB UPDATED 4/29/14*CN UPDATED 05/15/14

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