NHTSA Complaint #10355576 — 2002 DODGE RAM 1500

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10355576
Vehicle	2002 DODGE RAM 1500
Component	STRUCTURE
Date of Incident	September 14, 2010
Date Filed	September 14, 2010
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE DASH IN MY 2002 DODGE RAM 1500 IS CRACKING AND FALLING APART (DEFECTIVE PLASTIC)AND DODGE/CHRYSLER WILL NOT STAND BEHIND IT'S PRODUCT. THE AIR BAG IS RIGHT BELOW & CONNECTED TO THE PLASTIC THAT HAS CRACKED. I AM WORRIED THAT IF THE AIR BAG IS DEPLOYED THAT THIS PLASTIC (WHICH IS VERY SHARP PIECES) WILL BE VERY DANGEROUS TO ANYONE IN THE VEHICLE.I ALSO PICK UP MY GRANDCHILDREN EVERY DAY FROM SCHOOL AND THE DASH ON MY TRUCK HAS BROKEN IN SO MANY PLACES THAT IT IS NOW FALLING APART AND HUGE PIECES FALLING OUT.THIS PLASTIC IS VERY SHARP AND COULD SLICE OPEN ANYONE AROUND IT. I HAVE ALWAYS KEPT MY TRUCK PARKED IN A GARAGE SINCE I HAVE OWNED IT(2002)-SO THE SUN IS NOT THE PROBLEM-IT IS A DEFECTIVE PRODUCT THAT WAS INSTALLED ON MY VEHICLE WHEN BUILT. I HAVE CONTACTED MY DEALERSHIP TWICE AND THEY TELL ME THAT THERE IS NOTHING THEY WILL DO ABOUT IT. *TR

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#10706382 — April 17, 2015 — DASHBOARD CRACKING - VEHICLE IS ALWAYS COVERED OR GARAGED OR UNDER A COVERED PARKING SPOT. DASH STARTED CRACKING AROU...

#10703452 — April 3, 2015 — DASHBOARD IS CRACKING AND LITTLE PIECES OF PLASTIC ARE COMING OUT OF THE AC. *TR

#10681598 — February 5, 2015 — DASH BOARD HAS SHATTERED AND THE AIR CONDITION/HEATER DOES NOT BLOW. *TR

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#10660249 — November 22, 2014 — DASHBOARD HAS BEEN CRACKING SINCE 2006, NOW DASHBOARD HAS COMPLETELY CRUMBLED APART. TOTALLY UNSAFE HAZARDOUS SITUAT...

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