NHTSA Complaint #10355316 — 2002 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE STARTED THE VEHICLE AND SMOKE BEGAN ABNORMALLY POURING FROM THE ENGINE AND INTO THE INTERIOR CABIN. THERE WAS ALSO BURNING FLUIDS SPEWING FROM THE RADIATOR. THE CONTACT STATED THAT THE RADIATOR WAS FRACTURED AND THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE COOLING SYSTEM TO CORRECT THE FAILURE. FOLLOWING REPAIRS, THE CONTACT LOCATED A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 06V199000- ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN) HOWEVER, THE CONTACTS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.