NHTSA Complaint #10355212 — 2003 LINCOLN TOWN CAR SUSPENSION:REAR

Complaint Details

ODI Number	10355212
Vehicle	2003 LINCOLN TOWN CAR
Component	SUSPENSION:REAR
Date of Incident	September 11, 2010
Date Filed	September 13, 2010
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AS HE BEGAN TO HEAR AN UNUSUAL THUMPING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE NOR REPAIRED. THE CONTACT INQUIRED WITH AN AUTHORIZED DEALER IN REGARD TO NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION: REAR) AND WAS TOLD THAT HIS VIN WAS EXCLUDED FROM THE RECALL. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE SEAT INDEPENDENTLY SLID BACKWARD TO THE END OF THE MOUNTING TRACKS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE SEAT FAILURE. BOTH FAILURES CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE AND CURRENT MILEAGE WAS 93,000.

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