NHTSA Complaint #10355048 — 2003 CHEVROLET IMPALA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10355048
Vehicle	2003 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	September 6, 2010
Date Filed	September 12, 2010
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WE ARE DEALING WITH A PROBLEM WITH THE IGNITION SWITCH/ SECURITY SYSTEM ON OUR CAR AT LEAST ONCE A WEEK NOW. THIS ISSUE BEGAN ABOUT SIX MONTHS BACK AND IS DEFINITELY WORSENING. WE ARE EXPERIENCING WAIT TIMES OF ABOUT TEN MINUTES TO CLEAR THE SECURITY SYSTEM BEFORE WE CAN START THE CAR AND HAVE BEEN TOLD THIS WILL EVENTUALLY END UP COMPLETELY FAILING SOON. NOW THIS PROBLEM HAS CAUSED THE INSTRUMENT CLUSTER LIGHTS TO FAIL AND WE CANNOT JUDGE SPEED AT NIGHT WITHOUT A FLASHLIGHT. I JUDGE THIS A SAFETY ISSUE BECAUSE THIS IS MY WIFE'S CAR AND SHE OFTEN HAS TO DEPEND ON THE CAR AT NIGHTS AND ALONE. *TR

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