NHTSA Complaint #10355003 — 2004 NISSAN MURANO VISIBILITY

Complaint Details

ODI Number	10355003
Vehicle	2004 NISSAN MURANO
Component	VISIBILITY
Date of Incident	January 1, 2005
Date Filed	September 11, 2010
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

DRIVERS SIDE SUNVISOR ON A 2004 NISSAN MURANO WHILE DRIVING THE VEHICLE, THE SUNVISOR FALLS FROM ITS UPRIGHT POSITION TO THE DOWN POSITION, THUS BLOCKING THE DRIVER'S FIELD OF VIEW, CAUSING A MAJOR SAFETY CONCERN. NISSAN HAS ISSUED A SERVICE BULLETIN (#03-081A) COVERING THESE VISORS, WHICH SHOWS THAT THEY ARE AWARE OF THE PROBLEM. HOWEVER, THEY WILL NOT STAND BEHIND THEIR PRODUCT TO REMEDY THIS SITUATION WITHOUT CHARGING THE CONSUMER IN EXCESS OF $400 - $500 TO REPAIR IT. THERE HAS NOT BEEN A WRECK YET, BUT ITS ONLY A MATTER OF TIME WHEN THE DRIVER CANNOT SEE. WE HAVE BEEN TO THE SERVICE DEPT ON NUMEROUS OCCASIONS, BUT THEY WILL NOT FIX THE PROBLEM. THIS PROBLEM HAPPENS CONSTANTLY WHILE DRIVING. *TR

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#10569172 — March 13, 2014 — THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A...

#10476762 — September 22, 2012 — THE DRIVERS SIDE SUN VISOR FAILED TO KEEP ITS 'UP POSITION' OR IN A SELECTED POSITION TO SHADE THE DRIVER FROM THE SU...

#10469103 — August 3, 2012 — THE SUN VISORS CONSTANTLY WILL NOT STAY UP. THIS HAPPENED FIRST ON THE PASSENGERS SIDE AND NOW ON THE DRIVES SIDE. ...

#10459842 — May 28, 2012 — DRIVERS SIDE SUN VISOR HAS LOST ABILITY TO STAY IN UPRIGHT POSITION. WILL DROP DOWN UNEXPECTEDLY CAUSING A SAFETY IS...

#10454949 — April 12, 2012 — THE PASSENGER SIDE VISOR SWINGS DOWN, DOES NOT STAY IN PACE AND OBSTRUCTS THE DRIVERS VIEW OF THE ROAD. *TR

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