NHTSA Complaint #10354890 — 2007 PONTIAC G5 ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	10354890
Vehicle	2007 PONTIAC G5
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	September 8, 2010
Date Filed	September 10, 2010
Mileage	17,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

1. WE OWN A 2007 PONTIAC G5 WITH 17,000 MILES ON IT. THE KEY STUCK IN THE IGNITION AND WE COULDN'T GET IT OUT! WE FOUND OUT THAT THERE IS A SERVICE BULLETIN FOR THIS PROBLEM (#09-02-35-005B) DATED FEBRUARY 4, 2010. HOWEVER, BECAUSE THIS IS NOT A RECALL AND THE VEHICLE IS NO LONGER UNDER WARRANTY (36 MONTH/36,000 MILES EXPIRED ON AUGUST 11, 2010) WE WILL BE REQUIRED TO PAY FOR THIS REPAIR OURSELVES. OUR LOCAL DEALER (NOW THE CHEVROLET DEALER IN FAYETTEVILLE, ARKANSAS) WANTS $45.00 JUST TO LOOK AT IT! 2. KEY STUCK IN THE IGNITION. ONLY OCCURRED ONCE SO FAR. 3. SINCE OTHERS HAVE HAD THIS PROBLEM WE WERE ABLE TO READ ON LINE AND FIGURE OUT HOW TO GET THE KEY OUT AND, AT LEAST TEMPORARILY, REPAIR IT OURSELVES. WE ARE SURE IT WILL HAPPEN AGAIN! *TR

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