NHTSA Complaint #10354804 — 2007 SATURN VUE

TL*THE CONTACT OWNS A 2007 SATURN VUE. WHILE DRIVING APPROXIMATELY 35 MPH SHE STATED THE VEHICLE LOST ALL OF THE HYBRID FUNCTIONS. THE BATTERY AND CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE DASHBOARD. SHE WAS ABLE TO DRIVE THE VEHICLE HOME. ONCE SHE GOT HOME THE VEHICLE STALLED WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THE BATTERY FOR THE HYBRID SYSTEM FAILED AND THIS WAS A KNOWN PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 16275 UPDATED 12/29/10 *BF THE CONSUMER STATED THE VEHICLE WAS RETURNED TO HER ON SEPTEMBER 29,2010. THE CONSUMER STATED THE DEALER WAS AWARE OF THE RECALL, BUT SHE WAS NOT NOTIFIED UNTIL THE VEHICLE WAS TOWED TO THE DEALERSHIP. UPDATED 01/10/11*JB