NHTSA Complaint #10354679 — 2008 MAZDA CX-7

I'M MEXICAN WOMAN . THE FIRST OF AUGUST 2010 TO GO ON THE ROAD (TOWARDS THE CITY OF QUERETARO, MEXICO, IN A VAN MAZDA CX 7 2008 MODEL FIRST AND LET THE AIR CONDITIONING RUNNING, THEN STARTED TO SMOKE THE DRIVER'S SIDE, SUDDENLY THE SHORT TIME STOPPED THE CAR AND WHEN WE GOT OFF SHORE AND WE SAW THAT WAS ON FIRE, STOPPED THE FIRE AND WATER DAMAGE, ACCORDING TO THE AGENCY ARE OF 46 THOUSAND PESOS AS TWO MONTHS AGO THAT ENDED OUR WARRANTY DOES NOT WANT TO BE RESPONSIBLE FOR THE INCIDENT . WE WERE ALL FAMILY, INCLUDING MY SUN OF FOUR YEARS, I THINK THAT COULD HAD PASSED IF THE CAR HAD EXPLODED, WE TOOK GASOLINE 30 MINUTES PREVIOUS TO THE FIRE . I'VE GOTTEN A NUMBER OF FORUMS TO INVESTIGATE COMPLAINTS AND THERE ARE SCORES EQUAL TO THAT OF THE SAME MODEL. THERE ARE OTHERS IN THE CX 9 THAT EVEN IF YOU ALREADY ACKNOWLEDGED THAT THE AGENCY IS ALSO A RISK OF FIRE TRUCKS WERE SUMMONED AC. IN OUR CASE SAY IT IS FOR USE AND IS NOT FACTORY DEFECT NOTHING, NOT EVEN NOW DENY THAT THE PROBLEM IS IN THE AIR CONDITIONING COMPRESSOR AND THIS WAS WHAT WE HAD SAID NOW SAY IT'S PULLEYS. HONESTLY I'M DESPERATE, I WANT TO HELP, SEE QE MANY PEOPLE HAVE HAD THIS PROBLEM AND IS NOT FAIR IS VERY EXPENSIVE AND ESPECIALLY DJANDO THE MONEY WAS REALLY TERRIBLE, I WAS SHOCKED MUCHISIMO FEARED FOR OUR LIVES AND I THINK THAT IS A VERY SERIOUS MATTER AND ARE NOT TAKING WELL. PLEASE I NEED HELP. THE ONLY THING I'M TOLD BY PHONE MAZDA CUSTOMER SERVICE IN MEXICO IS THAT THERE IS NOTHING TO DO AND THERE IS NO INSTANCE WHERE TO TURN, THIS SCARES ME A LOT I CAN NOT BELIEVE IT. *TR