NHTSA Complaint #10354658 — 1998 DODGE GRAND CARAVAN

THE SERPENTINE BELT HAS COME OFF OF THE PULLEYS ON MULTIPLE OCCASIONS IN WET WEATHER, INCLUDING RAIN AND SNOW/SLUSH, ESPECIALLY WHEN A PUDDLE IS GONE THROUGH BY THE RIGHT FRONT SIDE OF THE VEHICLE. ON TWO OF THESE OCCASIONS, I WAS TURNING A CORNER WHEN THE BELT CAME OFF, LOST CONTROL OF MY STEERING AND ALMOST HIT THE CAR WHICH WAS STOPPED ACROSS FROM ME. THE BELT COMING OFF ALSO CAUSES THE ENGINE TO OVERHEAT. THIS ISSUE CAUSES A LOSS OF CONTROL AND WILL LEAD TO INJURY OR DEATH. CHRYSLER CLAIMS IT IS NOT A SAFETY ISSUE.. THERE IS AN UPDATED BELT/PULLEY KIT WHICH HAS A DOUBLE-SIDED-GROOVED BELT AND PULLEY WHICH IS SUPPOSED TO CORRECT THIS ISSUE BUT THE COST TO THE CONSUMER IS APPROX $400-500 SINCE CHRYSLER CLAIMS THAT THIS IS NOT A SAFETY ISSUE. HOWEVER, THIS IS MOST CERTAINLY A SAFETY ISSUE CONSIDERING THE LOSS OF STEERING CONTROL ON WET ROADS ESPECIALLY IF DRIVING ON THE HIGHWAY, AS I DO, WHERE THE SPEED LIMIT IS 55-65MPH OR TURNING A CORNER AT AN INTERSECTION WHERE OTHER CARS ARE STOPPED. *TR