NHTSA Complaint #10354587 — 2007 BUICK LACROSSE

DRIVING 70 MPH ON INTERSTATE AND HAD BLOWOUT DUE TO SPLITTING OF GOODYEAR EAGLE LS 2 TIRE WITH ONLY 28000 MILES. TIRES PURCHASED ON NEW 2007 BUICK LACROSSE WITH 0 MILES. COULD HAVE CAUSED WRECK AND POSSIBLY DEATH. THIS HAPPENED AGAIN ON 9-6-20210 SAME SITUATION ON A SECOND TIRE. GOODYEAR WOULD NOT REPLACE ALL 4 TIRES EVEN THOUGH 2 BLEW OUT DUE TO SPLITTING OF TIRE. GOODYEAR ONLY PRO RATED THE TWO THAT WERE BLOWN AND I WOULD HAVE TO WAIT UNTIL OTHERS BLOW. THIS IS TOO DANGEROUS AND GOODYEAR NEEDS TO BE RESPONSIBLE. IF THE OTHERS BLOW AND THERE IS WRECK OR INJURY THERE WILL BE A LAWSUIT AND WANT IT NOTED THAT I HAVE REPORTED AND TRIED TO DO SOMETHING ABOUT BAD TIRES. ONLY HAVE THE DOT # FOR THE SECOND TIRE ONLY BECAUSE GOODYEAR DEALER KEPT THE FIRST BLOWN OUT TIRE. I HAVE NOT LET THEM HAVE THE SECOND TIRE YET. I AM TRYING TO WORK WITH GM TO GET SOME HELP WITH GETTING ALL TIRES REPLACED. GM FIRST TOLD ME TO GO TO GOODYEAR BUT NOW WITH THE SECOND TIRE A MONTH LATER I AM REALLY CONCERNED FOR MY AND OTHERS SAFETY. THE CONSUMER STATED THE DEALER AND GM DECIDED TO REPLACE THE REMAINING THREE TIRES AS A CUSTOMER SATISFACTION GESTURE. UPDATED IVOQ 10/13/10*JB *TR