NHTSA Complaint #10354130 — 2010 LEXUS IS

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 10354130
Vehicle 2010 LEXUS IS
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 9,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I PURCHASED A LEXUS IS350C ON FEB 12, 2010. ON JULY 29, 2010 WITH A LITTLE OVER 9,000 MILES ON THE VEHICLE, I WAS GETTING ON THE FREEWAY AT WHIPPLE HEADED NORTH ON 101, I ACCELERATED REALLY HARD TO AVOID ONCOMING TRAFFIC. WHEN I LET UP ON THE ACCELERATOR THE CAR LOST POWER! I COULDN'T ACCELERATE OR KEEP UP WITH TRAFFIC. THE ENGINE WAS RUNNING LIKE THERE WERE SEVERAL CYLINDERS NOT WORKING. THE ANTISKID AND CHECK ENGINE LIGHT CAME ON. I DROVE TO THE HILLSDALE SHOPPING CENTER AND PARKED THE CAR. WHEN I RESTARTED THE CAR IT RAN OK. I DROVE THE CAR DIRECTLY TO THE LEXUS SERVICE DEPARTMENT FOR A REPAIR. THE SERVICE DEPARTMENT HAD THE CAR FOR ABOUT A WEEK BUT COULD NOT REPRODUCE THE PROBLEM. THEY RETURNED THE CAR TO ME WITH NO SOLUTION TO THE PROBLEM. I AM VERY CONCERNED THAT THIS IS A SERIOUS SAFETY PROBLEM WITH LEXUS, TOYOTA IS SWEEPING UNDER THE CARPET. I COULD HAVE BEEN KILLED IF THE OTHER DRIVERS HAD NOT BEEN DRIVING SAFELY. WHEN I SPOKE TO LEXUS CORPORATE THEY STATED THERE WAS NOTHING THEY COULD DO. *TR

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