NHTSA Complaint #10354110 — 2003 BMW 330I

I OWN A 2003 BMW 330I SEDAN THAT CAME FROM THE FACTORY WITH XENON HEADLIGHTS. THESE HEADLIGHTS WERE MANUFACTURED BY ZKW. OVER TIME, THE REFLECTIVE MATERIAL INSIDE THE HEADLIGHT ASSEMBLY BURNS AND DEGRADES. THIS IS DUE TO THE FACT THAT ZKW USED A PLASTIC REFLECTOR HOUSING WHICH CANNOT WITHSTAND THE HEAT OF THE XENON BULB. WHEN BURNED, THE HEADLIGHTS NO LONGER PROVIDE ADEQUATE LIGHTING TO SAFELY DRIVE AT NIGHT. THE SUGGESTED RESOLUTION PER BMW IS TO PURCHASE NEW HEADLIGHT ASSEMBLIES AT $1200 PER SIDE. NOTE: BMW USED ANOTHER MANUFACTURER (AUTOMOTIVE LIGHTING, AL) FOR LATER MODELS AND THOSE VEHICLES WITH AL LIGHTS DON'T SUFFER FROM THIS FAILURE DUE TO THE FACT THAT AL USED METAL REFLECTORS NOT PLASTIC LIKE ZKW. *TR