NHTSA Complaint #10353944 — 2003 TOYOTA 4RUNNER

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 10353944
Vehicle 2003 TOYOTA 4RUNNER
Component STRUCTURE
Date of Incident
Date Filed
Mileage 68,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

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