NHTSA Complaint #10353762 — 2000 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10353762
Vehicle	2000 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	September 2, 2010
Date Filed	September 3, 2010
Mileage	196,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION EDDIE BAUER. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY IT CAUGHT FIRE. THE FIRE STARTED UNDER THE HOOD AND 90% OF THE VEHICLE WAS BURNED. THE WINDSHIELD EXPLODED AND THE INTERIOR OF THE VEHICLE WAS COMPLETELY DESTROYED. NO ONE WAS INJURED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT OBSERVATION REPORT STATED THAT THE CAUSE OF THE FIRE WAS UNDER THE HOOD AND IT WAS ELECTRICAL. THE INSURANCE COMPANY WAS CONTACTED AND STATED THAT THERE WAS NOTHING THEY COULD DO FOR HIM. THE FORD DEALER WAS CONTACTED AND INFORMED HIM THAT SOMEONE WOULD CONTACT HIM AFTER SEPTEMBER 4, 2010. THE FORD MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 196,000.

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