NHTSA Complaint #10353754 — 2003 MERCEDES BENZ SL500

TL*THE CONTACT OWNS A 2003 MERCEDES BENZ SL500. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE BRAKE WAS DEPRESSED, IT ABNORMALLY WENT TO THE FLOOR WITHOUT RESISTANCE TO THE BRAKE PEDAL PRESSURE. THERE WAS FIVE PERCENT BRAKING ABILITY. THE VEHICLE WOULD NOT SLOW DOWN. WHEN THE EMERGENCY BRAKE WAS ENGAGED THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THE FAILURE WAS CONTRIBUTED TO THE SENSOTRONIC BRAKE CONTROL PUMP. THE TECHNICIAN ADVISED THE CONTACT THAT THE FAILURE WAS A COMMON ISSUE. THE VEHICLE WAS NOT REPAIRED; AND THE CONTACT PLANNED TO SELL THE VEHICLE DUE TO THE SAFETY HAZARD. THE MILEAGE WAS APPROXIMATELY 42,000. THE VIN WAS UNAVAILABLE. UPDATED 01/13/11*LJ UPDATED 01/27/11*JB