NHTSA Complaint #10353428 — 2007 HONDA CIVIC

I HAD THE SOFTWARE UPDATED IN MY 07 CIVIC HYBRID IN AUGUST 2010. SINCE THE UPDATE THE CAR HAS NO ELECTRIC ASSIST WHEN THE BATTERY IS HALF FULL OR LESS. MY BATTERY IS IN THIS STATE AT LEAST HALF OF THE TIME AND HONDA TELLS ME THAT IT IS NORMAL AND THAT THE LACK OF POWER WHEN ACCELERATING IS THE RESULT OF THE UPDATE. THIS HAS MADE THE CAR FEEL VERY UNSAFE TO DRIVE, ESPECIALLY WHEN PULLING ONTO THE HIGHWAY. I WAS ALMOST REAR ENDED THE LAST WEEK IN AUGUST PULLING ON THE HIGHWAY BECAUSE MY CAR HAD NO PICKUP AS A RESULT OF THIS UPDATE. *TR