NHTSA Complaint #10353362 — 2000 MAZDA MPV

TL*THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE ACCIDENTALLY BUMPED THE CRUISE CONTROL AND NOTICED THAT THE VEHICLE SUDDENLY ACCELERATED AND WOULD NOT RESPOND WHEN THE BRAKES WERE APPLIED. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL WITH FORCE IN ORDER TO DRIVE ONTO THE EMERGENCY LANE AND TURN THE VEHICLE OFF. AFTER SHE STARTED THE VEHICLE AGAIN THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CRUISE CONTROL WAS DISCONNECTED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 200,000. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.