NHTSA Complaint #10352997 — 2007 SATURN VUE

TL* THE CONTACT OWNS A 2007 SATURN VUE HYBRID. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE HYBRID FUNCTIONALITY WOULD NOT ENGAGE. THE CONTACT HAD PREVIOUSLY RECEIVED AN UNKNOWN MANUFACTURER'S RECALL FOR THE HYBRID BATTERY AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE DEALER ADVISED THAT THE PARTS NEEDED TO MAKE THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE DEALER ASSURED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE UNTIL THE PARTS BECAME AVAILABLE. ONE WEEK LATER, THE CONTACT WAS DRIVING 45 MPH AND THE VOLTAGE IMBALANCE DRAINED THE BATTERY CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,925 AND THE CURRENT MILEAGE WAS APPROXIMATELY 46,000.