NHTSA Complaint #10352924 — 2008 TOYOTA PRIUS

JULY 16TH OUR SON WAS DRIVING HIS 2008 PRIUS WHEN THE BRAKES FAILED AND THERE WAS ACCELERATION WITH THE CAR. HE REARENDED AN SUV AT A STOP LIGHT. WE TOOK THE VEHICLE TO THE TOYOTA DEALERSHIP WHERE WE PURCHASED THE CAR. THEY WERE GOING TO CHECK IT OUT, BUT DUE TO THE FACT OF AN ACCIDENT, THEY HAD OUR SON CALL TOYOTA TO GIVE THEM A REPORT OF WHAT HAPPENED. TOYOTA SAID THEY WOULD SEND A REP. TO EXAMINE THE CAR, WHICH THEY WOULD NOT BE THERE FOR 2 WEEKS. WE WAITED AND THEY FINALLY ARRIVED AROUND AUGUST 4TH OR 5TH. THE DEALERSHIP CALLED AND SAID WE COULD COME AND GET THE CAR, WHICH I WAS CONCERNED NOT KNOWING IF THERE WAS DEFECT OR NOT. THE TOYOTA DEALERSHIP TOLD US TOYOTA TAKES ALL RESPONSIBILITY OUT OF THEIR HANDS. I FELT THAT WAS RIDICULOUS SINCE THEY SELL TOYOTA VEHICLES. ON AUGUST 12TH OUR SON CALLED TOYOTA AND THEY SAID THAT THERE WOULD BE A LETTER COMING IN ABOUT 35 DAYS. WE ARE STILL WAITING AND FEEL THE DEALERSHIP AND TOYOTA HAS DONE NOTHING BUT PASS THE BUCK. WE ALSO PURCHASED ANOTHER PRIUS AT THE SAME TIME. BY THE WAY THEY BOTH TOLD MY SON IN THE BEGINNING THAT THERE HAD BEEN A RECALL. AFTER EVERYTHING THAT HAPPENED OUR SON REALIZED THAT THERE WERE SEVERAL OTHER INCIDENTS THAT TOOK PLACE WITH THE CAR AND THOUGHT IT WAS HIM, UNTIL THIS ACCIDENT HAPPENED. WE FEEL THAT THERE IS ALSO AN ELECTRICAL ISSUE WITH THIS CAR BECAUSE THERE HAS 2 NEW BATTERIES INSTALLED IN THE CAR SINCE PURCHASED IN 2008. WE JUST WANT ANSWERS!!!!! THERE WAS $1800 DOLLARS DAMAGE SUSTAINED WITH THIS ACCIDENT. IT SEEMS TO ME THAT NO ONE HERE WANTS TO TAKE RESPONSIBILITY WITH SOME ANSWERS. *TR