NHTSA Complaint #10352626 — 2002 FORD F-250 SD

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10352626
Vehicle	2002 FORD F-250 SD
Component	ENGINE AND ENGINE COOLING
Date of Incident	August 22, 2010
Date Filed	August 29, 2010
Mileage	80,350 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

2002 F250 SUPER DUTY LARIAT WITH 80,350 MILES AND ORIGINAL FACTORY INSTALLED PLUGS LOST A SPARKPLUG ON PASSENGER SIDE OF MOTOR ON 8/22/2010, 183 MILES FROM DEALER(WHO SOLD ME AN AFTER MARKET "EXTENDED" WARRANTY. I PAID $300.00 PLUS TO HAVE TRUCK TRAILERED BACK TO THE DEALER AND HAVE INCURRED OTHER EXPENSES NOW THAT WE ARE GOING ON OVER A WEEK SINCE THE PROBLEM! I DON'T HAVE ANY FAITH IN THE VEHICLE NOW AND AM NOT GOING TO BE OVERLY SURPRISED AT WHAT THIS SITUATION HAS DONE TO THE TRADE-IN VALUE OF, WHAT WAS, A BEAUTIFUL TRUCK. FORD SAYS "WON'T HELP" AND WARRANTY PEOPLE SAY "WON'T HELP; NOT A LUBRICATED PART". ASKING FOR LETTERS TO THAT EFFECT FROM BOTH COMPANY'S FOR MY "PERSONAL USE"!!! *TR

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