NHTSA Complaint #10352422 — 2006 FORD FUSION

2006 FORD FUSION, WITH 65000 MILES, TRANSMISSION GETTING STUCK BETWEEN SECOND AND THIRD GEAR. WHEN THE TRANSMISSION IS STUCK, THE CAR WILL REV TO 5-6K RPMS AND DROP SEVERELY IN SPEED. WHEN MOVING FROM A STOP POSITION THE CARE THEN TAKES ABOUT 40-60 SECONDS TO GET UP TO 25MPH (BECAUSE IT IS STILL IN SECOND OR THIRD GEAR). THIS OCCURRED WITH ME ENTERING AN ON RAMP TO A FREEWAY AND DRIVING FROM A STOP LIGHT IN A BUSY BUSINESS DISTRICT. I TOOK THE CAR INTO THE DEALERSHIP WHERE THE CAR WAS PURCHASED AND SERVICED SINCE PURCHASE 12/31/2005. AFTER THE FIRST DAY IN THE SHOP THE DEALER TOLD ME THE TRANSMISSION IS BEYOND REPAIR AND I NEED A NEW (REBUILT) FORD TRANSMISSION. THEY WANTED $80 FREIGHT FOR DELIVERY OF TRANSMISSION AND APPROX. $4500 FRO THE TRANSMISSION AND INSTALLATION. WHEN I BOUGHT OUT MY LEASE LAST YEAR I PURCHASED AN EXTENDED WARRANTY ON MY CAR (THE ORIGINAL ENDED AT 36000 MILES). IT HAS NOW BEEN FIVE DAYS WITH MANY PHONE CALLS, A RENTAL CAR (ONLY COVERED FIVE DAYS UNDER MY WARRANTY), AND A VISIT FROM A PRIVATE INSPECTOR/ADJUSTER. THE WARRANTY COMPANY IS STILL "REVIEW THE CLAIM" AND HAS NOT YET AUTHORIZED THE REPAIR. WITHOUT AUTHORIZATION FROM THE WARRANTY CO I CAN NOT BEGIN REPAIRS. IT WILL TAKE 2-3 DAYS TO GET THE TRANSMISSION SHIPPED AND 2-3 DAYS FOR THE REPAIR. I BELIEVE FORD SHOULD BE RESPONSIBLE AND RECALL THE TRANSMISSIONS. NOT ALL OWNERS HAVE THE EXTENDED WARRANTY LIKE I DO. THE FAILING TRANSMISSIONS ARE A HUGE SAFETY DEFECT AND COULD LEAD TO EXPENSIVE REPAIRS, ACCIDENTS AND DEATH. SIMILAR COMPLAINT CAN BE FOUND ON REPAIR PAL AT: HTTP://REPAIRPAL.COM/TRANSMISSION-PROBLEM-242. *TR