NHTSA Complaint #10352329 — 2006 TOYOTA AVALON

I WAS EXPERIENCE WHAT I BELIEVED TO BE A "STICKY" STEERING WHEEL. I FIRST NOTICED IT IN DECEMBER OF 2009. IN 2010, I WENT TO TOYOTA NUMEROUS TIMES ABOUT THIS ISSUE BUT THEY SAID THAT THEY COULDN'T LOOK IN TO IT BECAUSE 1. IT WAS INTERMITTENT AND 2. "LIKE LOOKING FOR A NEEDLE IN A HAYSTACK". I SAVED THE PAPERWORK OF WHERE I HAD CAME TO THE DEALERSHIP COMPLAINING OF SUCH ISSUE WHICH PROVED TO BE FRUITFUL WHEN TOYOTA ISSUED A RECALL ABOUT THE PROBLEM IN JULY. I TOOK MY CAR BACK TO THE DEALERSHIP THE NEXT DAY WITH MY PAPERS STATING MY PREVIOUS INQUIRES. STILL THEY WERE UNABLE TO DO ANYTHING BECAUSE TOYOTA HAD NOT ISSUED ANY FIXES TO THE DEALERSHIPS. THERE WERE NUMEROUS TIMES I FELT LIKE THE CAR WOULD NOT COME OUT OF A TURN. I HAVE SINCE SOLD MY 2006 TOYOTA AVALON. ONE GOOD THING IS THAT THOUGH MY LOCAL DEALERSHIP WAS UNABLE TO REACH CORPORATE TO GET GUIDANCE ON THE ISSUE, THEY OPENED UP A CASE NUMBER TO BRING IT TO TOYOTA'S ATTENTION THAT THIS PROBLEM WAS OCCURRING IN A 2006 MODEL AND THE OWNER HAD PROOF THAT SHE HAD BEEN COMPLAINING ABOUT THE ISSUES MONTHS BEFORE A RECALL WAS ISSUED. *TR