NHTSA Complaint #10352307 — 2008 CHRYSLER SEBRING CONV

TL* THE CONTACT OWNS A 2008 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING 10 MPH AND ATTEMPTING A RIGHT TURN, THE STEERING WHEEL LOCKED AND THE CONTACT HAD TO UTILIZE EXTREME BODILY FORCE IN ORDER MANEUVER THE VEHICLE. THE DEALER DIAGNOSED THE FAILURE AS A DEFECTIVE STEERING COLUMN RACK. THE STEERING COLUMN RACK WAS REPLACED YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000.