NHTSA Complaint #10352018 — 2003 FORD TAURUS

TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STARTED THE IGNITION AND ACTIVATED THE AIR CONDITION. THERE WAS AN UNUSUAL KNOCKING NOISE AND A MUSTY ODOR EMITTING THROUGH THE VENTS. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT STATED DURING RAINY CONDITIONS WATER WOULD LEAK THROUGH THE DEFECTIVE FRONT WINDSHIELD THAT RESULTED TO AN ACCUMULATION OF WATER OVER A PERIOD OF TIME IN THE AIR CONDITION BLOWER MOTOR. THERE WAS A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER: 003V087000 (VISIBILITY: WINDSHIELD); THE VEHICLE HAD NOT BEEN REPAIRED UNDER THE RECALL. THE CONTACT HAD SPOKEN WITH A TECHNICIAN THAT STATED THE FAILURE WAS RELATED TO THE AIR CONDITION BLOWER MOTOR HOWEVER, THE VEHICLE HAD NOT BEEN DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.