NHTSA Complaint #10351840 — 2004 INFINITI FX35

I AM A 2004 INIFINITI FX35 OWNER. I HAD A RIGHT FRONT PASSENGER DOOR LOCK ACTUATOR BECOME INOPERABLE, SO HAD IT REPLACED ABOUT 3 YEARS AGO. AND RECENTLY, THE DRIVER'S SIDE DOOR LOCK ACTUATOR FAILED, REPLACED IT FOR A COST OF OVER $500. $303 FOR THE PART ALONE AND $216 FOR THE LABOR. I KNOW THE SAME PART COSTS ABOUT $35 AT AN INFINITI SERVICE IN OTHER COUNTRIES. I SEARCHED ON THE WEB TO SEE IF ANYONE ELSE HAS A SAME PROBLEM AS ME AND WAS SURPRISED TO FIND THAT THERE ARE A NUMBER OF PEOPLE, BOTH NISSAN AND INFINITI OWNERS, HAVE HAD DOOR LOCK ACTUATORS ALL AROUND THE CAR (INCLUDING THE REAR HATCH) FAIL ON THEM. I FEEL THAT I HAVE BEEN UNJUSTLY CHARGED FOR THIS PART AND LABOR AS I HAVE SEEN THE SAME PART GET REPLACED AT AN OVERSEAS INFINITI SERVICE MYSELF RECENTLY FOR A COST OF $50 WITH $35 OF IT BEING THE PART PRICE. WHY IS IT ALMOST 10 TIMES MORE EXPENSIVE HERE? I AM WILLING TO GO ANY DISTANCE TO SEE NISSAN AND INFINITI FIX THIS PROBLEM AT THEIR OWN COST WITHOUT RIPPING THEIR CONSUMERS OFF. *TR