NHTSA Complaint #10351817 — 2003 JEEP LIBERTY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH AND APPROACHING A STOP SIGN WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE PROCEEDED TO ROLL BACKWARD AND THE CONTACT APPLIED THE EMERGENCY BRAKE AND WAS ABLE TO BRING THE VEHICLE TO A STOP. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VACUUM HOSE WAS REPLACED. AFTER THE REPAIR WAS PERFORMED THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE VEHICLE BE TOWED TO THE DEALER FOR DIAGNOSIS AND REPAIRS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DISCOVERED THAT THE FAILURE WAS RELATED TO THE COMPUTERIZED SYSTEM AND ENGINE VALVES. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 67,000.